Know your Rights

It’s YOUR choice! Know your RIGHTS!

You have the Legal Right to go to the repair shop of your choice. It is illegal for your insurance company to require you to go to a particular shop & to discourage you from going to the shop of your choice. If your insurance company tries to get you to go to another shop, it’s simply because they work for them.

Some insurance companies may want you to go through their drive-in claims center before having your car repaired. You can do this or you may leave your car at our shop and ask the insurance company to inspect the car here. As a service to our customers, we handle all accident-related supplemental damage insurance claims and repairs.

If your insurance company says Butch’s Auto Body will charge you extra—that’s untrue. We should not have to charge a customer for repairs that your insurance is supposed to pay for. Your insurance company knows it takes longer to properly repair a car to manufacturer’s specifications. Keep this in mind if you’re told to take your car to another shop for a faster short-cut repair process. We welcome all customers whether its insurance claims or pay out-of-pocket and we warranty our workmanship for as long as you own you car.